When investing in a new air conditioning system, understanding the warranty coverage is crucial. The Goodman AC warranty offers homeowners peace of mind by covering parts and components against defects. However, to maximize these benefits, it’s essential to comprehend the warranty’s terms, registration requirements, and claim procedures.
What Does the Goodman AC Warranty Cover?
Goodman provides a 5-Year Parts Limited Warranty on all functional parts of its air conditioning units. This warranty covers replacement parts for any component found defective due to workmanship or materials under normal use and maintenance.
By registering your product online within 60 days of installation, you can extend this coverage to a 10-Year Parts Limited Warranty. This enhanced warranty includes:
- 10-Year Unit Replacement Limited Warranty: If the compressor fails within the first 10 years, Goodman will replace the entire unit.
- Lifetime Compressor Limited Warranty: For select high-efficiency models, Goodman offers a lifetime warranty on the compressor, valid as long as you own your home.
It’s important to note that labor costs and damage resulting from improper installation, lack of maintenance, misuse, or unauthorized repairs are generally not covered.
How to Register Your Goodman AC Warranty
To qualify for the extended 10-year warranty, register your Goodman air conditioner within 60 days of installation. Here’s how:
- Visit the Goodman Warranty Registration Page: Go to Goodman Product Registration.
- Provide Required Information:
- Homeowner’s name and address
- Contact number and email address
- Installation date
- Model and serial numbers of the unit
- Contractor’s name and phone number
- Submit the Form: Ensure all information is accurate before submitting.
Note: Residents of California and Quebec do not need to register their products to receive full warranty benefits.
How to Check Your Goodman Warranty Status
To verify your warranty coverage:
- Use the Warranty Lookup Tool: Visit Goodman Warranty Lookup.
- Enter Product Details:
- Model and serial numbers
- Last name and zip code
- Installation type (residential, commercial, or multi-family)
This tool provides information on your unit’s warranty status and coverage details.
Filing a Warranty Claim
If you encounter issues with your Goodman AC unit:
- Gather Necessary Information:
- Proof of purchase (receipt or invoice)
- Model and serial numbers
- Description of the issue
- Contact Goodman Customer Support:
- Phone: 1-877-254-4729
- Email: Goodman Customer Support
- Submit a Warranty Claim: Follow the instructions provided by customer support to file your claim.
Frequently Asked Questions
Q1: Is registration mandatory to receive warranty coverage?
No, but registering within 60 days extends the standard 5-year warranty to 10 years.
Q2: What happens if I don’t register within 60 days?
Your unit will only have the standard 5-Year Parts Limited Warranty.
Q3: Does the warranty cover labor costs?
No, labor costs are generally not covered under the standard warranty.
Q4: Can the warranty be transferred to a new homeowner?
In some states like Florida and Texas, warranty coverage must be transferred if the property is sold.
Q5: How do I find my unit’s model and serial numbers?
These are located on the rating plate, typically found above the refrigerant valves on the back side of the unit.
Understanding the Goodman AC warranty ensures you can take full advantage of the coverage provided. By registering your product promptly and maintaining proper documentation, you can enjoy peace of mind knowing your investment is protected.
